September 7, 2009
The Dubai Metro’s decision to open only to VIPs on its much-vaunted launch date of 09/09/09 makes a mockery of the high-profile campaign proclaiming it ‘My City. My Metro’.
The line presumably sets out to establish the new public transport system as a user-friendly means to access Dubai, putting the consumer in the driving seat, albeit metaphorically.
You would think then, given the strategy, all efforts would have been made to make the Metro appear as consumer-friendly as possible – and that’s to the likely regular paying commuters, not the high profile one-day-only crowd.
That the general public have been excluded on its landmark first day compounds the image its garnered in the pre-launch period as something that’s anything but in ‘My’ control.
Puzzlement still surrounds the decision to open only ten seemingly arbitrarily selected stations; the means of access to and from those stations is still mystifying; and in a recent phone call, the RTA was unable to answer Campaign’s query whether parking at the stations themselves would be free.
Shouldn’t the Metro at least try to kick things off by staying true to the ‘democratic’ premise sold to it by its agency? Until it does, the only message it seems to be sending is that it’s very much ‘Their City. Their Metro’.
May 4, 2009
Dubai Metro is to launch on 9 September and my son is quite excited about the prospect of his first trip. All I can think about, however, is this ridiculous ad.
It is wrong on so many levels, but what puzzles me the most is why the Kempinski Hotel Mall of the Emirates is facing Al Barsha rather than Sheikh Zayed Road, and why the ski slope is heading in the wrong direction too. Surely attention to detail is important.
And how is any prospective Dubai Metro user going to be able to make an informed decision about their nearest station when, according to this ad, Dubai Mall is also facing the wrong way and is straddling about 12 lanes of double-decker highway? In fact, the tip of Dubai Mall is located directly on top of my flat. Not a good start.